TIER 3 ON-CALL SUPPORT

Application teams are more productive when leveraging Lighthouse Software’s on-call expertise.

Monitoring

Application Uptime
Activity & Data
Error Logs

Remediation

Issue Triage
Issue Fix
Offline Rescue

Knowledge Base

Onboarding
Procedures
Troubleshooting

24 x 7 Monitoring
Quick Triage (~ 2 hours avg)
30 Minute Response
Expert Software Developers

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Are you concerned about the ongoing security upkeep of your custom application? Is the stability of the application unpredictable at times? Are your developers challenged to find the time or motivation to maintain them?

Contact us to discover more about the benefits of leveraging our Maintenance Support and how to get started.